Milano, July 10, 2018- Comdata, the leading innovative global service provider in Customer Interaction and Process Management, acquired from Comgate 3 active call centers in Hradec Králové and Žďár in the Vysočina Region of Czech Republic. The acquisition significantly strengthens Comdata's leading position on the Czech market, where it currently employs 1,000 employees, out of which 70% are women, and allows the company to manage the client needs more efficiently and expand the portfolio of corporate customers.
Comdata is the market leader in business process and customer care outsourcing in the Czech Republic. Comdata Czech currently has its branch offices in Prague, Brno, Ostrava, Chrudim, Liberec, Krnov and now also in Hradec Králové, Trutnov and Ždár nad Sázavou in the Vysočina Region and is an integral part of the international Comdata Group based in Italy.
Comdata is a leading innovative global service provider in Customer Interaction and Process Management. The company have been helping clients to maximise their customer value since 1987. Combining an international footprint with strong local expertise, their teams of over 50,000 passionate employees work in 30 languages across 4 continents and 22 countries.
The company offers a full range of services, from outsourcing of customer interactions and processes to customer experience consulting – all achieved with a smart blend of people, process and technology. Headquartered in Milan, Comdata will deliver global revenues of approximately €1Billion in 2018 with more than 670 clients, including some of the biggest names in telecom, energy, banking, industry, retail and e-commerce.